Three documents to go

Waiting on a withdrawal is where Vikingluck Casino verification begins

Every licensed casino must confirm who you are before money leaves, and here that review normally takes around 11 hours.

Start verification now

Vikingluck Casino Ltd. (C-54859, Malta) has operated under MGA licence MGA/B2C/809/2015 since 2015 — 11 consecutive years of regulated play.

Your first payout

What you gain from a finished check

Once you have read this, you will know who checks you and how long it takes.

Checking operator

Vikingluck Casino Ltd.

Licence held

Malta Gaming Authority, MGA/B2C/809/2015

Review time

11 hours

Required by

At the latest before the first withdrawal

Verification email

[email protected]

Minimum age

18+

A clean first pass

Four moves from an open tab to an approved account

What does the list ask for?

From your account area, open the section for identity documents and read the list it shows before you pick up a camera. Check that your full name there matches the name printed on the papers you plan to send.

Corners first, glare last

Photograph your identity document flat, in daylight, with all four corners inside the frame. Glare across a face or a finger over a number is the most common reason a second copy gets requested.

Name on every wallet

For each card or wallet you have used, capture a screen showing your name and the last digits of the account. Details belonging to somebody else will hold the whole file until the mismatch is explained.

The slow part is the second copy

Once everything is in, the review normally takes about 11 hours, and the counter restarts if a copy comes back unclear. Keep an eye on your inbox and your spam folder rather than sending the same file twice.

Three papers

Send copies that prove the three things

This is the block to open while you are holding a camera over a document.

Proof of identity

ConfirmsThat you are the person on the account

Must showFull name, photo, date of birth, document number

Proof of address

ConfirmsThat you live where you registered

Must showYour name, your address, a recent issue date

Payment method screenshot

ConfirmsThat the funding method is yours

Must showYour name and the wallet or card ending

All four moments

Expect the ask at each turn

The moment a request lands mid-session, you'll want to know why it came now.

Proof your wallet is yours

A new method triggers a match of the holder name against your profile, so proof of identity and a payment method screenshot are requested.

Why was my address flagged?

When the name or address on your profile differs from the document, the check pauses until you show proof of address that matches what you entered.

Payments outside your pattern

A payment outside your usual pattern prompts a closer look, and proof of identity with a payment method screenshot usually settles it.

Have both papers ready

Before the first payout leaves, the licence requires a finished identity check, so proof of identity and proof of address are reviewed while your withdrawal waits.

The path money takes to your balance

Once a check reaches your account, the operator answers to the Malta Gaming Authority under licence MGA/B2C/809/2015, and that licence obliges Vikingluck Casino Ltd. to know where a player's money comes from. Read the request as routine, never as an accusation.

Depending on what the reviewer sees, any of these may be requested:

Recent bank statements
Payslips from your employer
A tax notice showing income
Proof of a property sale
Paperwork for an inheritance or gift

Fix the refusal before you resend

Has my ID expired? An expired document no longer proves who you are today, so the reviewer has nothing current to compare your profile with. Renew the document with the issuing authority Capture both sides of the new copy

A cropped or half page. Edges cropped by the camera hide the corners that prove the page is whole, and a partial view cannot be accepted. Lay the page flat on a dark surface Fill the frame with all four corners

Sending a saved image. A screenshot can be edited before it reaches us, so the reviewer needs an original photo of the screen or paper instead. Photograph the app screen with another phone Keep the whole screen in the picture

Six things settled

From pending to paid

Six answers that settle what the check asks of you and what it does not.

Can I take the photos on my phone instead of a scanner?+

Phone photos are accepted, and most players send them that way. Lay the document flat in daylight, keep all four edges inside the frame and tap to focus before shooting. A sharp phone picture clears the review faster than a dim scan.

What is the source of funds question really about?+

It is a routine duty that comes with the Malta Gaming Authority licence, and every licensed operator carries it. Naming where your money comes from shows your stakes match your income. Nothing in the process treats you as suspect; the check is applied across the player base.

My address page was turned down, so what now?+

A refusal usually means one detail was unreadable, such as a date older than the letter allows or an edge cropped away. Read the note attached to the review and send the same item again, corrected. Writing to [email protected] with the reference number gets a human reply.

How late can I leave this before a payout?+

Your first withdrawal is the hard deadline under the licence, so the review has to close before any money leaves. Earlier points are possible: the casino may ask at registration or when your first deposit lands. Sending papers at deposit keeps the payout queue short.

Is my passport safe in your hands?+

Files travel over 128-bit SSL and are held only for the purpose of the check. Access stays with the verification team and the auditors who review our processes, QUINEL, SIQ and Gaming Laboratories International. Our privacy desk answers questions at [email protected].

Do I repeat this whole thing next year?+

One pass usually covers you, and repeat requests are rare. A new document, a different payment method or a changed address can prompt a fresh look. If your details stay as they were, expect no second round.