Protection in your account

Play responsibly at Vikingluck Casino, with limits you choose

Play only from 18+, and every Vikingluck Casino account carries deposit limits, loss limits, session reminders, reality checks and self-exclusion.

Set a deposit limit

Vikingluck Casino Ltd. (C-54859, Malta) has operated under MGA licence MGA/B2C/809/2015 since 2015 — 11 consecutive years of regulated play.

Support and safeguards

You are weighing up where to start

Once you have read it, you will know which safeguard sits where and who to call.

Minimum age18+

Licence and regulatorMalta Gaming Authority, MGA/B2C/809/2015

National registerBetStop

National helpline1800 858 858

Questions by email[email protected]

When play speeds up

Limits and checks inside your account

This is the section to open when your spending or your hours start to creep up.

A ceiling on spending

It caps what you can pay in over a set period, so a good night stays a good night. Turn it on before your first deposit.

A stopping point you pick

It pauses play for a set period once net losses reach a figure you chose earlier. Set it at the start of a session.

A clearer sense of time

A short message appears at intervals you choose, showing how long you have been playing. Set it when you tend to lose track of time.

From playing to locked out

This shuts your account and its games for a period you choose. Reach for it when a short pause feels too small.

Before the hours blur

A prompt shows your time and net result at set intervals, so a long session stops being invisible. Enable it whenever you plan a long sit.

Control from minute one

You have the account open

Your profile check

Which limit first?

Choose the deposit limit rather than a loss limit if capping what leaves your wallet matters most right now.

Amount and time frame

Enter the figure and choose day, week or month. Check the period twice, because it decides how often the cap resets.

Proof it is active

Save the change and go back to the account page. Look for the limit as it now appears, so you know it took.

A pause for a day, a stop for months

Short break, not a lockout. Sitting in your account, a time-out is the lighter option: a break you set for a stretch of days, long enough to step back from the screen. Switch it on in your account settings and play is blocked until it lapses.

When a few days won't do. Choosing self-exclusion closes your casino access for the long run rather than a weekend, and the decision stands firm once it is confirmed. You start it yourself in your account settings; your balance stays put while the exclusion runs.

Put your name on BetStop. BetStop is the Australian Government register run through ACMA, covering licensed online and phone wagering providers. Sign up at betstop.gov.au in about five minutes, for a minimum of three months, and you can name a support person to help. betstop.gov.au

When you want to talk

Where do I turn for help?

Free and confidential services across Australia, so no one has to sort out a gambling problem alone.

National Gambling Helpline

A phone line and online chat answer at any hour, every day of the year, for players and for relatives worried about someone. Chat and email counselling come at no cost, and you can ask about local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Peer meetings bring together people who gamble and want to stop, right across the country. Relatives are welcomed too, and you reach the group through its Australian listing. gaaustralia.org.au

National Debt Helpline

Financial counsellors give free advice on gambling debt on weekdays during business hours, without judgement and without a fee. Useful when the money side has become the heaviest part. ndh.org.au

Notice when it stops feeling like fun

Catching these signs early is easier than fixing the fallout later. A deposit limit set before your next session, or a pause, is the simplest first move, and neither one has to be permanent.

See how many of these sound like your own week.

Chasing a loss with a bigger deposit
Hiding your play from people close to you
Spending money set aside for bills
Thinking about the next session at work
Playing longer than you meant to
Feeling flat until you log back in
Borrowing to keep playing

Underage play and support for relatives

Have documents ready. Play here starts at 18. Photo identification and proof of address are checked before a first withdrawal, so an underage account cannot be paid out.

Can a shared device be blocked? Blocking software installed on a shared laptop or phone stops gambling sites loading at all. Set a password only you know, so the block cannot be switched off quietly.

Before blame, a phone call. A conversation that avoids blame usually lands better than an accusation. The National Gambling Helpline takes calls from relatives too, at any hour, on 1800 858 858.

Six quick checks

What you get clear in two minutes

You will know what locks in, what carries over and where to turn.

Do exclusion periods ever get cut short at your request?+

No. A self-exclusion at Vikingluck Casino holds for the full period you picked and staff cannot lift it early. Set the span when you are calm, because you will be living with that choice later.

Will excluding myself here stop me at other sites?+

Not on its own. Your Vikingluck self-exclusion covers this account only, while the national register BetStop, run by the Australian Government, reaches every licensed online and phone wagering provider in the country. Choosing both covers more ground than choosing one.

Can deposit limits be adjusted on a mobile browser?+

Yes. Signing in through your phone's browser reaches the same account section as a desktop, and the limit tools sit there unchanged. Nothing about the mobile layout hides or weakens them.

Why do you need proof of age before I play?+

Because the minimum age here is 18. Uploading proof of identity during verification confirms you are old enough, and it also protects payouts later when your withdrawal is reviewed. Accounts opened below that age are closed.

How long does a pause shut my account for?+

A pause is a short break rather than an exclusion, so the account stays open with play suspended until your chosen time runs out. Once it does, sign in again as usual and your history is exactly as you left it.

Where can a partner or parent get advice about someone else's gambling?+

The National Gambling Helpline takes calls from relatives as well as players, and its online chat works the same way at any hour. Gamblers Anonymous Australia runs peer meetings across the country, and the National Debt Helpline gives free financial counselling on gambling debt.